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Skills for Executive Secretaries


The Professional Skills for Executive Secretaries/Management Support Staff program aims to create a dynamic, interactive learning situation, where secretaries can join fellow professions in exploring ways to advance their career skills.

The course focuses on interpersonal skills, techniques for managing time and workload, strategies for effective teamwork, and identifying and solving problems.

Course Outline:

  • The effect of Attitude on my level of Motivation
  • The qualities of an Executive Secretary
  • The role of an Executive Secretary in a company
  • Self Image

Her management responsibilities

  • Time management
  • Telephone skills
  • Assertiveness
  • Stress management

Duration:  Two days       
Cost:  P.O.R
NQF Level:   4 with a credit allocation of 5


iThemba is an accredited
Provider of Education and Training
with the Services Seta # 0659

All course fees includes:

  • NQF Aligned Courses
  • Certificate of Attendance
  • Light Lunch and Refreshments
  • 15% Tax

Contact info

For further information and reservations please contact Sarah Swanepoel at:
Telephone: 012 998 0809
E-Mail: artsiecrafts3@gmail.com