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Interpersonal Skills for Supervisors

 

Introduction

The importance of interpersonal skills for all employees in any organization cannot be over emphasized, especially in these days where changes and transparency and also the accommodation of different cultures are of paramount importance.

Research has shown that the effective handling of subordinates is critical in striving towards greater productivity and harmony in the work place.

A course in interpersonal skills for supervisors has been developed in conjunction with various experts in the field of interpersonal skills and is aimed in the effective handling of various interpersonal situations.

Learning outcomes of the course

By the end of this course delegates will know exactly how to apply specific behavioural skills in dealing various interpersonal situations as covered by the modules in this course.

  • How to Orientate a Newcomer
  • How to Give an Assignment
  • How to Give Recognition
  • How to Handle an Underachiever
  • How to Handle a Dissatisfied employee/minor grievances
  • How to Handle Conflict between employees
  • How to Handle Incorrect Behaviour
  • How to Reduce Resistance to Change

Duration: Four days
Cost: P.O.R.
NQF Level: 4 with a credit allocation of 

Accreditation

iThemba is an accredited
Provider of Education and Training
with the Services Seta # 0659

All course fees includes:

  • NQF Aligned Courses
  • Certificate of Attendance
  • Light Lunch and Refreshments
  • 15% Tax

Contact info

For further information and reservations please contact Sarah Swanepoel at:
Telephone: 012 998 0809
E-Mail: artsiecrafts3@gmail.com