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Supervisory Training


Supervisory training and performance management skills in the workplace, focuses on team building and leadership roles. This course provides new or experienced supervisors with the tools and skills for building personal confidence in their leadership role in the workplace. Resulting in the enhanced productivity of their teams some of this supervisory training course will involve: time management, trust and respect, as well as motivating skills.

How to properly supervise your workers in today’s workplace plays a big role in whether you can earn your co-workers respect and how efficient the day to day operations will run, and how successful your company will be. Remember if you lead by example the others will follow. In today’s work environment communication between employers and employees is the key to having a successful operation.

Course Information

Basic Supervisory Skills Training involves the following:

  • The Role Of The Supervisor
  • The New Role of Supervisor-Making the transition
  • Planning and Organizing
  • Delegation
  • Motivating
  • Leadership
  • Time Management
  • Performance Management and Performance Improvement
  • Team Building
  • Managing Change
  • Effective Communication
  • Conflict Resolution
  • Coaching and Counselling
  • Interpersonal Skills

Learning Outcomes of the course

Participants will learn:

  • About various leadership styles and which style to apply
  • Key characteristics of leaders
  • About their own management style
  • The role of the supervisor
  • Barriers to effective communication
  • Planning and implementing effective communications
  • How to motivate subordinates
  • Building trust and respect
  • How to provide effective feedback on performance and how to enhance individual performance
  • The key steps to effective delegation
  • The planning process and how to schedule
  • Prioritizing their work
  • Linking objectives with the organization
  • The coaching process and key skills required

Duration: Three Days

Cost: Daily rate per group will apply for in-house courses/Cost on request for public courses

NQF Level: 4 with a credit allocation of 10, US: 14667


iThemba is an accredited
Provider of Education and Training
with the Services Seta # 0659

All course fees includes:

  • NQF Aligned Courses
  • Certificate of Attendance
  • Light Lunch and Refreshments
  • 15% Tax

Contact info

For further information and reservations please contact Sarah Swanepoel at:
Telephone: 012 998 0809
E-Mail: artsiecrafts3@gmail.com